AI reception for Perth firms — every call answered.
Perth businesses work on a clock nobody else in the country uses. If you take any work from the eastern states, a real share of your calls arrive before you open or after the people you need have gone home.
Built for Perth’s professional businesses.
We work with trades and building services, resources and industrial services, accounting and legal practices, medical and allied health, and small professional firms across the CBD, West Perth, Subiaco, Osborne Park, Joondalup, Fremantle and Canning Vale.
Rosters that do not match office hours.
A lot of Perth's economy runs on rosters rather than a nine-to-five — FIFO cycles, shift work, early starts on site. The people who need to ring you are often free exactly when your office is not staffed, and the people who work for you are often on a plane or underground when the phone goes. Neither is a scheduling problem you can solve by hiring.
Two hours behind the east coast. Three in summer.
Perth runs on AWST year-round. Sydney and Melbourne are two hours ahead of you in winter and three ahead through their daylight saving. In practice that means an east-coast client ringing at a perfectly reasonable nine in the morning reaches you at six — and when you ring them at three in the afternoon, it is six there and nobody is left. Those two windows at either end of your day are where enquiries quietly disappear. They are also the easiest thing to fix: the AI is awake for both of them.
Recording a call in Western Australia.
Western Australia is an all-party consent state. Under the Surveillance Devices Act 1998 (WA), a private conversation generally may not be recorded unless every principal party consents — and that applies even to someone taking part in the call. In practice it means a recorded call in Perth needs the caller told, at the start, that recording is happening.
So for WA businesses we switch the recording announcement on and leave it on. Audio recording is off by default in any case; a written transcript of the enquiry is produced either way, so you still get the message.
This is a plain-English summary of where the line sits, not legal advice, and the exceptions matter. If recording is important to how you run your business, check it with your own adviser. What we can tell you is exactly what our system does and when — see Security & data residency.
Everything we do, delivered locally.
AI Receptionist
Answers every call in a natural Australian voice, takes the message, books the job, and passes the real ones to your team.
AI Receptionist →Website AI Assistant
The same brain on your website — answering questions and capturing enquiries while your office is closed.
Website AI Assistant →AI Email Assistant
Will sort, draft and route the enquiries arriving in your inbox, so nothing sits unread for three days. In development — not part of the plan yet.
AI Email Assistant →Website, SEO & AI Search
Keeps your site working and findable — in Google, and increasingly in AI search as well.
Website, SEO & AI Search →Custom AI Automation
Bespoke agents and integrations for the firms whose needs off-the-shelf cannot meet.
Custom AI Automation →hello247 in Perth
Do you work with Perth businesses specifically?
Yes. We work with trades and building services, resources and industrial services, accountants, law firms, allied health practices and other professional businesses across Perth and the surrounding corridors. Setup and support are handled here in Australia.
Will it cover the early-morning east coast calls?
Yes, and that is one of the better reasons for a Perth business to use it. You can have it answer from five or six in the morning so that eastern-states enquiries reach a proper first response rather than a voicemail box.
Can it transfer to someone on site?
Yes. You set the escalation rules — which calls ring a mobile, which take a message, and which wait for a callback. If the person is unreachable it captures the detail and sends it through rather than leaving the caller with nothing.
Never miss a Perth client again.
Tell us about your Perth business and we’ll show you how hello247 would answer.