AI reception for Adelaide firms — every call answered.
Adelaide's professional community runs on reputation and referral — which makes a missed call more expensive than it looks. The firms that answer first are the ones that keep getting recommended.
Built for Adelaide’s professional businesses.
We work with accounting and legal practices, trades and building services, medical and allied health, and small professional firms across the CBD, North Adelaide, Norwood, Unley, Glenelg, Port Adelaide and the inner north.
In a referral market, the first impression is a phone call.
When most of your new work arrives because somebody recommended you, the cost of a missed call is not one job — it is the referrer finding out you did not pick up. Adelaide is small enough that this gets back to people. Answering every call, in your own tone, protects the thing the referral was based on.
Half an hour behind, and everybody gets it wrong.
Adelaide runs on ACST — thirty minutes behind Sydney and Melbourne, and an hour and a half ahead of Perth. The half-hour offset is the one that catches people out: calendar invites land in the wrong slot, interstate callers ring at what they think is nine and reach you at half past eight, and diary software rounds it away. Your answering hours are set in Adelaide time and stay there, whatever the caller's calendar thinks.
Recording a call in South Australia.
South Australia is an all-party consent state. Under the Surveillance Devices Act 2016 (SA), a private conversation generally may not be recorded unless every principal party consents — and that applies even to someone taking part in the call. In practice it means a recorded call in Adelaide needs the caller told, at the start, that recording is happening.
So for SA businesses we switch the recording announcement on and leave it on. Audio recording is off by default in any case; a written transcript of the enquiry is produced either way, so you still get the message.
This is a plain-English summary of where the line sits, not legal advice, and the exceptions matter. If recording is important to how you run your business, check it with your own adviser. What we can tell you is exactly what our system does and when — see Security & data residency.
Everything we do, delivered locally.
AI Receptionist
Answers every call in a natural Australian voice, takes the message, books the job, and passes the real ones to your team.
AI Receptionist →Website AI Assistant
The same brain on your website — answering questions and capturing enquiries while your office is closed.
Website AI Assistant →AI Email Assistant
Will sort, draft and route the enquiries arriving in your inbox, so nothing sits unread for three days. In development — not part of the plan yet.
AI Email Assistant →Website, SEO & AI Search
Keeps your site working and findable — in Google, and increasingly in AI search as well.
Website, SEO & AI Search →Custom AI Automation
Bespoke agents and integrations for the firms whose needs off-the-shelf cannot meet.
Custom AI Automation →hello247 in Adelaide
Do you work with Adelaide businesses specifically?
Yes. We work with accountants, law firms and conveyancers, trades and building services, allied health practices and other professional businesses across Adelaide and the surrounding suburbs. Setup and support are handled here in Australia.
Can I keep my existing 08 number?
In most cases yes — it can usually be ported across so nothing changes for your clients. A 1300 is available if you want a national presence, but it is optional.
What does it do with a call it cannot answer?
It says so rather than guessing, and hands over according to your rules. Anything it could not answer is reported back to us so the gap can be closed for next time.
Never miss an Adelaide client again.
Tell us about your Adelaide business and we’ll show you how hello247 would answer.