Co-founder of hello247. Runs Wesley Jackson Accounting on the South Coast of New South Wales, with clients across Australia. The question that started hello247 was one his clients kept asking him.

The question that started it

Wes runs Wesley Jackson Accounting, a practice on the South Coast of New South Wales looking after businesses right across Australia. Sitting across the desk from owners week after week, he kept hearing a version of the same thing: AI is everywhere, but nobody can tell me what it is supposed to do for my business.

They were not asking for an explanation of the technology. They wanted to know whether it could save some admin, help answer customers, follow up enquiries, or make the business easier to run — and where on earth you would start.

He put the question to Brian Atkins, one of his own clients, who was already using AI inside a construction and kit home business. That conversation is where hello247 comes from.

An accountant's view of what small businesses actually need

An accounting practice sees the part of a business most people do not: what the missed work actually costs, where the time goes, and which problems are worth solving. That perspective is why hello247 started with the phone rather than with something more impressive-sounding. Missed calls were the leak every owner already knew about and nobody had fixed.

Wesley Jackson Accounting runs it too

The practice uses the hello247 AI receptionist on its own line. That is worth stating plainly for one reason: a co-founder whose own business depends on the product answering the phone properly is a different kind of quality control to a roadmap.

What Wes does at hello247

The client side. What a small business actually needs, how it should be explained, and whether what we are building is worth what we are asking for it.

Get in touch

The quickest way to reach either of us is the contact form or hello@hello247.com.au. There is no call centre between you and us.

Read how hello247 started →