Co-founder of hello247. Came up through IT, runs a construction and kit home business, and had been using AI inside it for years before hello247 existed.

The client who was already doing it

When Wes Jackson started asking around about what AI could actually do for a small business, Brian was one of the people he asked. Not because Brian was an AI specialist, but because he was a client of the practice who had quietly been using the technology in his own business for years.

Brian came up through IT before moving into construction. He runs a construction and kit home business, and by the time that conversation happened he was already using AI inside it — handling customer enquiries, assisting with design work, and finding ways to automate the everyday tasks that eat a working day. Not as an experiment. As the way the work got done.

Why that matters for what hello247 is

Most of what hello247 does was built to solve a problem Brian had personally. The phone ringing while you are on a roof, in a client meeting, or three hours into a drive is not an abstract business problem when it is your own phone and your own lost job.

That is also why the product is opinionated about what it will not do. The rules on the AI Receptionist page — it does not invent information, does not act outside your instructions, does not pretend to be certain — exist because a receptionist that makes something up costs you more than the call it answered.

What Brian does at hello247

The build. The platform, the voice agent, the dashboard and the integrations are his side of it, along with the setup work for each new client — because the part that makes an AI receptionist sound like your business is the configuration, and that is not something you can hand a customer a login and walk away from.

Get in touch

The quickest way to reach either of us is the contact form or hello@hello247.com.au. There is no call centre between you and us.

Read how hello247 started →